Account and billing
How to cancel your vBoxxCloud account?
1 min read
How to cancel your vBoxxCloud account? Overview
If you would like to cancel your vBoxxCloud account you can do it through the client portal. Follow the steps below to cancel the account.
Note · We always recommend first contacting our team to ask for support or provide feedback before cancelling.
How to cancel your account?
- 1Sign in with your Client Portal account here.
- 2In your customer page, all your vBoxx products will be listed.
- 3In the left panel, click on Services. You will see a listing of services associated with vBoxxCloud. Click on the Product
- 4To submit a cancellation request, select the Request Cancellation option.
- 5Write the reason why you would like to cancel vBoxxCloud and after selecting if you would like to cancel the service immediately or at the end of the billing period, click on Request Cancellation.
Once the cancellation request is sent our team will confirm the cancellation as soon as possible.
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